Privacy Policy

Effective Date: February 24, 2026

Last Updated: February 24, 2026

Action State Group, Inc. (“Action State,” “we,” “us,” or “our”) operates GetGopher, an AI-driven conversational business assistant. This Privacy Policy explains how we collect, use, and protect your information across our website, mobile application, email and SMS services.

1. Information We Collect

• Directly Provided Information: Account details (name, email, phone number) and content of your conversations with the GetGopher AI.
• Contact Information: If you grant access, we process contact details to help you manage your network via the AI agent.
• Automated Data: IP addresses, device identifiers, and usage logs via cookies and similar technologies.

2. How We Use Your Information

We use your data to provide, maintain, and improve the GetGopher service, including:

• Facilitating AI-driven conversations and task management.
• Sending transactional SMS notifications (opt-in required).
• Service Improvement: We may use de-identified, aggregated conversation data to train and refine our service. You may opt-out of this in your account settings.

3. SMS and Mobile Data — GetGopher Messaging Program

Mobile Information Privacy: Action State Group, Inc. is committed to protecting your mobile privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Consent: You consent to receive SMS messages from the GetGopher Messaging Program by replying YES to our welcome message or by clicking “Text Hello to start” at getgopher.ai/sms-consent. You may view the full consent terms at getgopher.ai/sms-consent.

Message Frequency: Transactional message frequency varies based on your usage. Promotional messages are sent no more than 4 times per month.

Rates: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Opt-Out: Text STOP to 1-218-438-4674 at any time to unsubscribe from all messages. Text STOP PROMO to opt out of promotional messages only without affecting your assistant service.

Support: Text HELP to 1-218-438-4674 or email support@getgopher.ai.

4. AI & Automated Decision Making

GetGopher uses Large Language Models (LLMs) to process requests.

• Human Oversight: Our AI does not make "consequential decisions" (e.g., credit, housing, or employment) without human intervention.
• Transparency: Users are informed when they are interacting with an AI agent rather than a human representative.

5. Data Sharing & Third Parties

We do not sell your personal data. We share data only with:

• Service Providers: Cloud hosting (e.g., AWS), AI infrastructure (e.g., OpenAI/Anthropic), and communication platforms (Twilio) strictly for service delivery.
• Legal Compliance: When required by law or to protect our legal rights.

6. Your Rights (GDPR/CCPA/CPRA)

Depending on your location, you have the right to:

• Access & Export: Request a copy of your data.
• Deletion: Request "the right to be forgotten."
• Opt-Out of AI Training: Limit the use of your data for model refinement.
• Opt-Out of SMS: Text STOP to 1-218-438-4674 at any time to cease all mobile communications. Text STOP PROMO to opt out of promotional messages only.

7. Security

We implement industry-standard encryption (AES-256) for data at rest and TLS for data in transit. AI processing occurs in secure, sandboxed environments.

8. Contact Us

For questions or Data Subject Access Requests (DSAR), contact us at:

Email: privacy@getgopher.ai

Address: Action State Group, Inc., 672 28th Street, San Francisco, CA 94131